Knowledge Base

I’m pregnant. Can I wait until after I give birth to take the medical exam?

No. You still need to have a medical exam even if you’re pregnant.However, some parts of the exam may be postponed until after you give birth. In that case, your application will be assessed only after all mandatory medical requirements … Read More

You returned my application by email. Can I get my documents back?

We mail back original passports but we won’t automatically return any other documents. We may consider returning others, for example, an original work permit, on a case by case basis.Source: cic.gc.ca

Why was my application returned to me by email?

We’re digitizing some paper applications to help with processing. We process using the digital versions, including when we check if your application is complete.Returning applications by email is faster and more efficient than mailing the package back to you.Source: cic.gc.ca

How do I get priority processing if I’m a resident of Hong Kong?

Priority processing is one of the measures available to residents of Hong Kong. You can get priority processing if you’re applying for one of the following:* Canadian passport * permanent resident travel document (PRTD)* visitor visa * electronic travel authorization … Read More

How can I find a doctor to do my immigration medical exam?

Only a doctor we have approved can do the immigration medical exam. This doctor is known as a panel physician. Use our list of approved panel physicians to find one closest to you.You cannot use your family doctor if his … Read More

Why do I need a medical examination?

You need to have a medical exam if you’re planning to:visit for more than 6 months work in healthcare or with children or apply for permanent residence.It’s important for the public health of Canadians, and helps prevent the spread of … Read More

If I need the documents I mailed in, how will you return them to me if IRCC isn’t using Canada Post mail services?

If you want us to return your documents to you before Immigration, Refugees and Citizenship Canada resumes using Canada Post mail service, you can provide us with a prepaid envelope from an alternate courier supplier. You must include your case-related … Read More

I don’t have a document I need to submit. What should I do?

If there is a document (either listed on the checklist or that we asked you to give us) that you don’t have, your application could be delayed, returned to you or refused.There are sometimes situations you can’t control (war or … Read More

My application was returned because something was missing. What can I do?

Due to mailing delays caused by COVID-19, we’ll now return incomplete applications by email if we’ve made a digital copy. Otherwise, we’ll mail it back to you.Be sure to check the email you gave us when you submitted if you … Read More

My application was returned by email. Can I resubmit copies of these documents?

Yes, you can resubmit copies of these documents by mail, but you’ll have to print them out if it’s for a program where you apply on paper. If you’re applying for family sponsorship, you’ll need to fill out a new … Read More

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