Knowledge Base

How do I withdraw my permanent resident card application?

To withdraw your permanent resident card application, send your request using the web form.Include the following information:* Your name* Your date of birth* Your address* The date the application was sent* Your client ID number (if available)* A copy of … Read More

My application was refused. Can I get a refund?

In most cases, no. Your application fees can’t be refunded once we start processing it. There are some exceptions. When an application is refused or withdrawn, we will refund: the right of permanent residence fee (RPRF)the right of citizenship fee … Read More

If I withdraw my application, will I get a refund?

In most cases, you can only get a refund if you withdraw your application before we start processing it.If we have already start processing your application, we can only refund: the right of permanent residence fee (RPRF)the right of citizenship … Read More

If you return my application, will I get a refund?

Yes, you will get a refund if we return your application. We will return your application if:* it was incomplete* It was received before the program re-opened* the program was fullRefunds can take up to six weeks to complete. If … Read More

I submitted an application but want to change programs. Can I apply the fees I already paid to my new application?

No. If you want to apply under a different program, submit a new application and pay the fees again. If you withdraw your first application before we start processing it, you will get a refund.International Experience Canada (IEC) applicants: Seerefunds … Read More

I paid my fees online but decided not to submit an application. Can I get a refund?

Yes. Find out how to request a refund. Source: cic.gc.ca

Which applicants can access the Change of Address or the Address Notification online service?

Only the principal applicant (the person who submitted the immigration or citizenship application) can use the Change of Address service. This is a security feature to protect your identity and your information.Source: cic.gc.ca

I live outside Canada. Can I use the Change of Address or the Address Notification online services to update my mailing or home address?

No. If you live outside Canada, follow the instructions below to tell us your new address.## For immigration applicationsContact the Canadian visa office serving your region.If you have a home address in Canada and are being processed in Canada, you … Read More

I changed my address in CAS. Do I need to change it in Change of Address or Address Notification, too?

No. Your address will be changed in Client Application Status (CAS), Change of Address and Address Notification. CAS will allow you to: follow the status of your application online and view and modify the address that we have on file.Note: … Read More

If I remove my application status from the Internet on CAS, can I still use Change of Address or Address Notification?

No, you can’t view, modify and update both your home and mailing addresses through Change of Address or Address Notification.If you removed your online CAS access and would like to use Change of Address or Address Notification, contact us online … Read More

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