Knowledge Base

I want to work in Canada as a caregiver, but I don’t meet the requirements of the pilots. What are my options?

If you don’t meet the requirements for the Home Child Care Provider or Home Support Worker pilots, you may be able to work temporarily as a caregiver through the Temporary Foreign Worker Program if 1 of the below applies to … Read More

I got a refund but it was not the same amount I paid. Why?

This happens when you pay in your local currency instead of Canadian dollars. The amount of your refund depends on the exchange rate. When we refund you, the amount you get back reflects the exchange rate on the day we … Read More

How can I extend my stay as a visitor?

If you want to extend your stay in Canada, you should apply at least 30 days before your status expires.Source: cic.gc.ca

How can I extend my stay as a student?

If you want to study in Canada longer, you need to extend your study permit.You should apply to extend your study permit at least 30 days before your current permit expires. However, we recommend you apply more than 30 days … Read More

Do I need to provide proof that I can pay the salary of the caregiver I’m hiring through the caregiver pilots?

When hiring through the Home Child Care Provider or Home Support Worker Pilots, we use the information you give us in the Offer of Employment form IMM 5983 (PDF, 2.33MB) to help determine if your job offer isgenuine and valid, … Read More

Do I have to pay for the caregiver’s travel costs if I’m hiring them through the caregiver pilots?

No but you can pay for the travel costs, if you like.You and the caregiver you’re hiring should both agree on how to handle things like travel costs before you hire them.Whether or not you pay for their travel costs … Read More

I didn’t pay enough for my application. What can I do?

Find out if you can pay the difference online. If you can, pay it and include both receipts with your application. We will accept more than one receipt for the same application if they add up to the right amount.If … Read More

I paid too much for my application. Can I get a refund?

Yes. After your application is processed, we will confirm your overpayment and refund you the difference.Unfortunately, we do not offer refunds for eTA applications.Source: cic.gc.ca

I paid online for the wrong fee but the amount is correct. What should I do?

You can submit your receipt with a different application if the amount is the same. Your receipt is not linked to the service or application you selected.Source: cic.gc.ca

How do I ask for a refund if I paid my fees online or at a bank in Canada?

You can request a refund online if you have your receipt number. After you submit a request, we will contact you if we need more information and to update you on the status of your request.If you used a credit … Read More

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