What do I do if I lost my GCKey username or password?

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If you lost your GCKey password, you can create a new password. Go to the sign-in page for GCKey and you’ll be able to create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.
If you lost your GCKey username, you will have to create a new GCKey. If you create a new GCKey you can access an application by linking the application to your new account.
Source: cic.gc.ca

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