I purchased the CELPIP Online Learning test and I am unable to access it.

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If you are having trouble accessing your Online Learning Program or Online Practice Tests, please try the following:
Use a desktop computer,as the online products are not compatible with smartphones or tablets.
1. Ensure that your browser meets the minimum version requirements as listed below:
2. Chrome: version 14 or higher
3. Firefox: version 6 or higher
4. Opera: version 12.10 or higher
5. Safari: version 4 or higher
6. Try a different browser than the one that you are currently in.
7. Ensure that the email address and password you are entering are correct.
If you are still unable to access your online products, please contact their office by email at info@celpip.ca or toll free (within North America) at 1-800-958-5186.
Source: celpip.ca

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