We work with people. And people have different perspectives, opinions, and personalities. While these differences help stimulate new ideas and ways of thinking, they can also lead to disagreements and conflict. Sometimes the conflict is unintended; resulting from the misinterpretation of a statement or event. Yet no matter what the cause may be, if you find yourself in this situation, it’s best to reduce the escalating emotions as quickly as possible. Only then can productive discussions take place and problem resolution can occur.
This course presents the Conflict Cycle model, teaching you how to identify the various stages within the cycle, as well as building your skills to reduce conflict with others. By completing this course, you will be able to remove yourself as a source of threat during conflict to develop a mutual resolution plan.
This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).
An Elearning! Magazine Excellence Award Winner: Management Development Learning Track.
Internships offer usually one discipline-specific, supervised, structured paid or unpaid, and for academic credit work experience or practice placement.
Work Experience intersperses one or two work terms (typically full-time) into an academic program, where work terms provide experience in a workplace setting related to the student’s field of study and/or career goals.
Community Service Learning (CSL) integrates meaningful community service with classroom instruction and critical reflection to enrich the learning experience and strengthen communities. In practice, students work in partnership with a community-based organization to apply their disciplinary knowledge to a challenge identified by the community.
Field Placement provides students with an intensive part-time/short term intensive hands-on practical experience in a setting relevant to their subject of study. Field placements may not require supervision of a registered or licensed professional and the completed work experience hours are not required for professional certification. Field placements account for work-integrated educational experiences not encompassed by other forms, such as co-op, clinic, practicum, and internship.
